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BlendJet - Australia

<span style="font-size:12pt;font-family:&apos;IBM Plex Sans&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:500;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If your order gets lost or stolen, or any other issues that may happen during shipping you can reach out to us&#xA0;<a href="https://blendjet-australia.gorgias.help/en-US/contact" style="text-decoration:none;"><span style="font-size:12pt;font-family:&apos;IBM Plex Sans&apos;,sans-serif;color:#1155cc;background-color:transparent;font-weight:500;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">here</a><span style="font-size:12pt;font-family:&apos;IBM Plex Sans&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:500;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;and we will do our best to help.&#xA0; <span style="font-size:12pt;font-family:&apos;IBM Plex Sans&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:500;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you added Route Package Protection to your order, you can reach out to them directly&#xA0;<a href="https://claims.route.com" style="text-decoration:none;"><span style="font-size:12pt;font-family:&apos;IBM Plex Sans&apos;,sans-serif;color:#1155cc;background-color:transparent;font-weight:500;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">here</a> to file a claim<span style="font-size:12pt;font-family:&apos;IBM Plex Sans&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:500;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.&#xA0;

If your order gets lost or stolen, or any other issues that may happen during shipping you can reach out to us here and we will do our best to help. If you added Route Package Protection to your order, you can reach out to them directly here to file

What if something goes wrong with my delivery?

ORDERS, SHIPPING & TRACKING

How can I get help troubleshooting?

Can the BlendJet 2 crush ice and frozen fruit?

Can I use hot liquids in the BlendJet 2?

Can I fly with the BlendJet 2?

How do I properly store the BlendJet 2?

How do I clean the BlendJet 2?

How many ounces does the BlendJet 2 hold?

How much does the BlendJet 2 weigh?

Do you offer replacement parts?

Where can I find accessory products, like the XL Jar?

Where can I find recipes for my BlendJet 2?

PRODUCT QUESTIONS

How do I track my order?

What’s your shipping policy?

What if I entered the wrong shipping address?

What if I want to change or cancel my order?

What payment methods do you accept?

What’s your return policy?

When can I expect my refund?

Do you offer discount codes or coupons?

Can I stack discount codes?

PAYMENT & RETURNS

What is Route Package Protection?

Why use Route?

How do I file a claim for a lost, stolen, or damaged package?

Is Route a licensed insurance company?

ROUTE PROTECTION

Did you invent the portable blender?

Where are you located?

What’s your story?

COMPANY

I heard there is a recall on BlendJet 2. Can you please provide more  information?

How to fill out the product registration form

If I have a BlendJet 2, what should I do with the item?

My product appears to be okay, can I still use it?

I own multiple BlendJet 2 blenders. Am I able to order more than one  replacement base?

Are stores still selling the affected BlendJet 2?

How should I dispose of my recalled BlendJet 2?

I no longer have the receipt for the product, but I still have my BlendJet  2. Can I still receive a replacement product?

How do I destroy my BlendJet 2?

I no longer have my BlendJet 2, but I still have my receipt. Can I still  receive a refund or replacement product?

How long will it take for me to receive my replacement base and  matching lid?

I have not received my recall replacement. When will I receive it?

Will I receive the same model/color as my original unit? Can I exchange it for a different one?

What if something goes wrong with my delivery?Updated a year ago